Frequently Asked Questions

Can I order online and pick up in-store?

Yes! We currently use Makers (Kitsilano) as our Vancouver hub for pick-ups.

On the checkout page, select 'Makers Kitsilano' as the pick-up point.

We'll inform Makers that you're coming in, and you can collect instore during their open hours.

How often do Bug & Moo roast?

To maintain true to our mission to provide fresh coffee that can be enjoyed at its peak we roast every 1-3 weeks. As demand increases we will review this.

if you would like to know when the latest roast was completed please email

Where does Bug & Moo ship to?

We currently ship to Vancouver and the lower mainland. We are actively investigating shipping options for National/International shipping that are cost effective and good value.